Scope and operator
SealSoft LLC (ООО «СеалСофт»), INN 7713506917, OGRN 1037739855669, KPP 771701001. Address: 129226, Moscow, Wilhelm Pieck St., 4A, 36, Russia. Email: integrator@crystalfund.ru. Telephone: +7 495 743-38-47. This policy covers the website and related enquiries under Russian Federal Law No. 152-FZ on Personal Data. It does not replace documents governing employment, contractual or other separate company processes.
Browsing the website
The website has no personal data entry or submission fields, questionnaires, registration or accounts. Its code does not create an enquiry database, submit hidden form data or connect web analytics, advertising pixels, external widgets or embedded maps. Menus and animations run in the browser without saving a user profile.
Technical server requests
To load pages, the browser sends the server its IP address, requested resource, request time and technical headers, including browser information. Hosting and security infrastructure may record these details in access and error logs. This process is separate from forms and is not excluded by their absence. Its purpose is page delivery, availability and protection against abuse; scope and retention depend on infrastructure settings and applicable obligations. Applicants may request information about processing that concerns them.
Email, calls and postal enquiries
Email to integrator@crystalfund.ru is sent by your email service rather than through the website. Correspondence may include the sender’s address, name and role, organisation, contact details and message content to the extent required to respond. A caller may provide a name, callback number and enquiry details. The website does not record calls. A brief description is sufficient for an initial enquiry; do not send unnecessary, special category or biometric data, or third-party information without a lawful basis.
Purposes and legal grounds
Enquiries are used to review and answer the request, arrange the requested interaction and protect legitimate interests subject to the individual’s rights. The grounds depend on the circumstances and Article 6 of Law No. 152-FZ: a legal obligation, necessary steps under a contract with the individual or at their request before such a contract, or a legitimate interest that does not infringe their rights. Where consent is required and no other ground exists, it must be obtained separately before processing. Sending an email is not consent to all purposes. The website does not collect contacts for advertising mailings.
Methods, access and recipients
Enquiry processing may include receipt, recording, storage, correction, use to respond, restriction and deletion, with or without automation. Access is limited to what the relevant task requires. Hosting and email infrastructure participate in page and message delivery; delegated processing requires an agreement and compliance with Article 6 of Law No. 152-FZ. Disclosure to authorities requires a lawful basis. The website code does not publish enquiries or make decisions about visitors using automated profiling.
Retention and termination
Enquiry information must not be kept longer than required to review it and complete the related correspondence. A contract, dispute or statutory obligation may provide a separate ground and retention period. Once the purpose is met and no other ground remains, information must be deleted or destroyed within the time limits of Article 21 of Law No. 152-FZ. Withdrawal ends consent-based processing except where another lawful ground permits continuation. The website does not create a separate store of enquiries or visitor identifiers.
Localisation and external infrastructure
Online collection and processing of Russian citizens’ personal data are subject to Article 18(5) of Law No. 152-FZ. Cross-border transfer requires its own lawful ground and compliance with Article 12 where applicable. The absence of a form does not establish the location of email databases, backups or hosting logs or remove those requirements. When following external links, users interact with the relevant service owners under their rules.
Rights and requests
Individuals may request information on processing, correction, restriction, cessation or destruction where the law provides grounds, withdraw consent where it was the ground for processing, and complain to Roskomnadzor or a court. Send requests to integrator@crystalfund.ru or the operator’s postal address. Identity verification and response procedures are described in the data subject request document.
Changes and legal obligations
Version dated 21 October 2026. Reintroducing forms, analytics or other collection methods requires prior assessment of legal grounds, safeguards and document updates. The obligation to notify Roskomnadzor is determined under Article 22 of Law No. 152-FZ across the operator’s actual processing activities; form removal alone does not establish an exemption.